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Kleos Privacy Policy

This Privacy Policy explains how Kleos collects, uses, stores and discloses your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using Kleos, you agree to this Policy and the handling of your data as described below.

We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Policy applies to all data collected through our app, website and related services (“Service”).

  • We respect your privacy. Your data is collected and used only for providing and improving the Service — not for resale or third-party advertising.
  • Your data belongs to you. You own the training, nutrition and tracking data you enter into Kleos. You can request access or deletion at any time.
  • We comply with Australian privacy laws. All collection, storage and disclosure of personal information follows the Privacy Act 1988 and the APPs.

1. The information we collect

We collect personal information necessary to provide the Service, including:

  • Your name, email address and account details
  • Workout, nutrition, water, weight and mood tracking entries
  • Payment and subscription details (processed securely by payment providers)
  • Device and session data, including IP address, browser type and app version
  • Communications sent to us, such as support requests or feedback

2. How and why we use your information

We collect, use and store personal information to:

  • Operate, maintain and improve the Service
  • Provide customer support and respond to inquiries
  • Process payments, manage subscriptions and prevent fraud
  • Personalise your experience and provide insights into your fitness progress
  • Comply with legal obligations and resolve disputes

We do not sell your data or disclose it to third parties for marketing purposes.

3. Sharing and disclosure

We may share your information with trusted third parties who help operate Kleos, such as payment processors, cloud providers and analytics services. These third parties are bound by confidentiality and security obligations consistent with Australian privacy law.

Some service providers may be located outside Australia. When we disclose personal information overseas, we take reasonable steps to ensure those recipients comply with the APPs or equivalent standards.

4. Data security and storage

We use encryption, access controls, and secure servers to protect your information. However, no system is completely secure — by using the Service, you acknowledge this risk and agree to take appropriate steps to safeguard your own login credentials and devices.

5. Access, correction and deletion

You can access and update your personal information at any time through your account settings. You may also request deletion of your data by contacting us at hello@kleos.app. We will take reasonable steps to verify your identity before granting access or deletion, and we will respond in accordance with the Privacy Act 1988.

6. Cookies and analytics

Kleos uses cookies and analytics tools to understand how users interact with the Service. Cookies help maintain login sessions and improve functionality. You can disable cookies in your browser, but some features may not work correctly without them.

“You have the right to access your personal information, request correction, and make complaints about how your data is handled. We take all privacy concerns seriously and aim to resolve issues promptly and transparently.”

Under the Australian Privacy Principles, you can contact the Office of the Australian Information Commissioner (OAIC) if you are unsatisfied with our response.

7. Changes and contact information

We may update this Privacy Policy from time to time. If we make a material change to how we handle your personal information, we will provide reasonable notice through the app or website.

This Policy is governed by the laws of New South Wales and the Commonwealth of Australia. By continuing to use Kleos, you agree to the updated terms of this Policy.

If you have any questions or concerns about this Policy, please contact us at hello@kleos.com.au.

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