Kleos Terms of Service

Please read these Terms carefully. They explain what you can expect from us, what we expect from you, and how Australian Consumer Law applies to your use of Kleos. If you do not agree with these Terms, you must not use the Service.

• Not medical advice. Kleos provides training, nutrition and habit tools for general information only. It does not provide medical, diagnostic or therapeutic advice. Always seek guidance from a qualified health professional before making changes to your exercise or diet.
• Subscriptions & billing. Some features are only available under a paid subscription. Fees are charged on a recurring basis until you cancel. You can cancel at any time, and you will retain access to paid features until the end of the current billing period.
• Your responsibilities. You must be at least 18 years old, provide accurate account information, keep your login details secure, and use Kleos in accordance with all applicable laws in Australia and your local jurisdiction.
• Australian Consumer Law. Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies that cannot be excluded under the Australian Consumer Law.

1. About Kleos and these Terms

Kleos is a fitness and habit-tracking service operated from Australia. These Terms form a legally binding agreement between you and the Kleos operator (“we”, “us”, “our”). They apply to your use of all parts of the Service, including public pages, free functionality and subscription-only features.

To use Kleos, you must be at least 18 years old (or the age of legal capacity in your jurisdiction). By creating an account or using the Service, you confirm that you meet this requirement and that you have the authority to agree to these Terms.

2. Accounts, access and acceptable use

When you create a Kleos account, you agree to provide accurate, current and complete information and to keep it up to date. You are responsible for all activity that occurs under your account and for keeping your password safe and confidential.

You must not use the Service for any unlawful purpose, to harass or harm others, to attempt to gain unauthorised access to our systems, or in a way that may damage, disable or overburden the Service. You may not reverse engineer, decompile, copy or resell parts of the Service except where permitted by law.

3. Subscriptions, fees and cancellations

Kleos offers both free access to public content and subscription plans that unlock additional features (such as advanced trackers and goal-setting tools). If you subscribe, you authorise us and our payment providers to charge the applicable fees to your chosen payment method on a recurring basis (for example, monthly or annually) until you cancel.

You can cancel your subscription at any time through your account settings or relevant app-store subscription management. Cancellation will take effect at the end of your current billing period, and you will keep access to subscription features until that date. Except as required under Australian Consumer Law or any applicable refund policy we publish, fees are generally non-refundable.

We may change our plans or pricing from time to time. If we increase the price of your existing subscription or make a material change that disadvantages you, we will give you reasonable notice (for example 30 days) and a chance to cancel before the change takes effect.

4. User data, privacy and health information

Kleos allows you to log information such as workouts, nutrition, mood, body metrics and other personal data (“User Data”). You retain ownership of your User Data. By using the Service, you grant us a licence to use, store, back up, process and display your User Data for the purpose of operating and improving the Service.

We will handle personal information in accordance with our Privacy Policy and applicable Australian privacy laws. You are responsible for ensuring that any information you enter is accurate and that you only provide information that you are comfortable sharing with us for these purposes.

Kleos does not provide medical, therapeutic, psychological or nutritional advice. Any training or nutrition decisions you make based on the Service are your own. You should consult a doctor or qualified health professional before starting or changing any exercise, diet or supplementation program, especially if you have or suspect you have a medical condition.

5. Intellectual property and licence to use the Service

All intellectual property rights in the Service (including text, graphics, logos, software, designs and underlying code) are owned by or licensed to us. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable licence to access and use the Service for your personal, non- commercial use.

You must not use our trademarks, branding or logos without our prior written permission. You may not use the Service in a way that infringes any intellectual property rights or other legal rights of us or any third party.

6. Limitation of liability, changes and governing law

To the extent permitted by law, our liability to you in connection with the Service is limited to the amount you have paid us for the Service in the 12 months before the event giving rise to the claim. We are not responsible for indirect or consequential loss, including loss of profit, loss of data or loss of opportunity, except where we cannot lawfully exclude such liability.

We may update these Terms from time to time. If we make a material change, we will take reasonable steps to notify you (for example, by email or in-app notice). Your continued use of the Service after the updated Terms take effect constitutes your acceptance of those changes.

These Terms are governed by the laws of New South Wales and the Commonwealth of Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales in relation to any dispute arising from these Terms or your use of the Service.

If you have any questions about these Terms or how they apply to you, please contact us at hello@kleos.com.au. This document is a general summary of your rights and obligations and is not legal advice. You should seek independent legal advice if you are unsure about anything in these Terms.